May 2026

Product image browsing has been improved with a better carousel and easier access to full-size product images across store and preview pages.

Store importers now show recent import activity in one place, including which imports are still running, which completed, and which need attention. When an import fails, admins can open the failure details directly, making it quicker to understand what needs fixing before trying again.

eCommerce importers now explain the required CSV format before upload, show clear warnings when an import will replace existing store data, and include downloadable sample files. This makes it easier to prepare product, category, customer, pricing, and account imports correctly before submitting them.

Store Products now include a Markdown editor for short and long descriptions, with edit and preview tabs plus toolbar actions for bold, italic, lists, and links. Product descriptions can also render basic safe HTML, making it easier to create clearer formatted product content in ProConnect eCommerce.

Advert lists now match storefront delivery order and can be reordered directly from the placement page. Drag live or scheduled adverts into position, or use the Move up and Move down buttons for precise keyboard-friendly ordering.

When setting up eCommerce adverts, you can now paste a comma-separated or newline-separated list of product SKUs into the first SKU field. ProConnect eCommerce will split them into individual rows automatically, making it quicker to add larger product lists.

ProConnect eCommerce now includes a weather widget powered by each store's primary location. You can set the store location in eCommerce settings, giving weather and upcoming AI-powered location features a clear place to start from.

Forms can now email submitted responses to an admin for review. Teams can keep important form submissions visible in their inbox and follow up faster without checking the admin area manually.

Admins can now choose exactly which forms each agent can interact with, instead of giving every agent access to every form. This gives teams finer control over what each agent can collect, submit, and help customers complete.

ProConnect eCommerce (b2b.store) has now fully moved into the ProConnect admin area. Teams can manage their store activity from one place, keeping day-to-day eCommerce work simpler and more consistent.

We have refreshed ProConnect eCommerce (b2b.store) with a newer icon set, replacing the older Material UI icons with a cleaner, crisper style. The change gives ProConnect a more modern feel and makes key actions easier to recognise at a glance.

WhatsApp autoresponder messages, including opt-in flows, are now available in Spanish, helping teams give Spanish-speaking customers clearer localized guidance.

Voice Agents now use OpenAI's gpt-realtime-2 model, giving conversations a major upgrade in responsiveness, natural speech, and overall call quality.

Analytics now include sent message counts alongside delivered and read results, giving you more context when reviewing delivery rates and campaign performance.

The final B2B Store WhatsApp customer has now been successfully moved onto the new ProConnect WhatsApp platform, completing the migration for all remaining WhatsApp admin functionality.

The Releases page now includes a Copy Markdown button, making it easy to send the latest release notes to another LLM or documentation workflow.

We have strengthened how ProConnect checks incoming WhatsApp webhook updates, helping confirm they genuinely come from WhatsApp before they are processed. This is an under-the-hood security improvement, with no changes needed to your day-to-day workflow.

When sending the same campaign content to several audience segments, you can now select those segments together from the scheduled campaign form. ProConnect will create the separate scheduled campaigns for you, so you can set up repeated segment sends more quickly.