November 2025

Voice agent session logs now keep recent conversations, full transcripts, and key session details in one place so your team can review activity faster and follow up with better context.

Campaign URL buttons now include live, clickable previews so you can test links before sending, confirm every destination in seconds, and launch with confidence that customers will land in the right place.

Keep your media library tidy by removing outdated files in a few clicks, making it easier for your team to find the right creative quickly and stay focused on current campaigns.

Manage WhatsApp Flows in one place with clear previews and status visibility before you send, so your team can review each experience end to end and launch interactive campaigns with confidence.

Flow Results now give you a clear view of who completed your WhatsApp flows and what they submitted, helping your team track performance quickly and follow up with the right customers.

Add teammates with a quick email invite so the right people can start supporting customers sooner, giving your business faster collaboration across campaigns, contacts, and daily work.

Voice Agents let customers speak with your business in real time through a simple shared link, so your team can answer questions faster and create smoother support and sales conversations.

Payments now live in one clear view inside ProConnect, so your team can quickly check status, search records, and answer customer payment questions without switching between tools.

Invite large groups to WhatsApp in one upload by adding your customer list once and letting ProConnect send invitations in bulk, helping your team grow opted-in audiences with far less manual work.

You can now open any sent campaign and preview the exact message customers received, making it easy to review copy, buttons, and media in context before reusing your best content.